Case Study - Gig Worker Solutions
Gig Worker Solutions is the first ever comprehensive benefits package specifically for the self-employed, gig worker, and independent professional.
- Client
- Gig Worker Solutions
- Year
- Service
- Web development, Application Development, Salesforce Development
Technologies
Overview
Gig Worker Solutions developed a unique business model that brough big business benefits to the gig worker and self-employed population. In large part this idea was not new, but never before achievable due to how labor intensive the onboarding process was. Due to this, they knew the only way to scale their business was to provide a self-service onboarding functionality to the gig-workers that connected to their back end CRM which would handle further subsequent onboarding steps and automation.
That's where we came in.
We engineered a solution to meet the basic needs of the onboarding process, but were able to take it a step further and implement integrations with several partners and vendors. This allowed us to automate the onboarding process and provide a seamless experience for the gig worker. Effectively, minimizing the labor required by the GWS team to onboard new clients.
Integrations Used
- React Dashboard
- Salesforce CRM Build
- NoSQL Database
- Google Firebase
- Google Cloud Webhooks
- DocuSign
- Internal Revenue Service
- Open AI
Working with BTL Labs has been an absolute game-changer for Gig Worker Solutions. As a PEO providing payroll and benefits to self-employed individuals, we needed a robust and efficient platform to streamline our operations. BTL Labs not only met but exceeded our expectations.
CEO of Gig Worker Solutions